- Get 75ml for the price of 50ml on Phytomer Purifying Gommage Exfoliant
- Choice of free mini sampler with every £40 Decleor order
- Free Intensive Anticellulite Scrub with any Pupa anticellulite product
- 3 for 2 on all products in L'Anza's Daily Elements range
- Four for the price of three on all Crabtree & Evelyn 50ml travel sizes
- Free travel size body milk with any 2 Scottish Fine Soaps products
- Free Mini Body Set worth £19 with every 2 Ren products
- Preorder Moringa Cleansing Balm now & receive a free Plumping Serum
- Choice of free travel size body wash with any 2 Jason products
- Choice of free travel size liquid soap with any 2 Dr Bronner products
- Free delivery upgrade on Inner Strength Bath & Shower Oil pre-orders
- Free PhytoPlage Moisturising Hair & Body Shampoo with any 2 Phyto products
- Free makeup bag and mini products with every £35 Elizabeth Arden order
- Choice of free 100ml body lotion or shower gel with every £30 Cowshed order
- Your choice of free Happy Soap with any 2 Organic Surge products
- Free makeup bag with every £25 Orla Kiely order
- Free Firm Action Face Mask worth £31 with every £50 Ole Henriksen order
- Free Vitamina Hand Cream with every £50 Gatineau order
- Free Mini Conditioning Hair Mask with every Phytospecific order
- Free Day & Night Gel when you purchase any 2 Lubatti products
- 2 for 1 on all Murad SPF moisturisers
- Choice of free travel size product with every L'Anza order
- Free eye cream worth £25 when you spend £48 on Pukka skincare
- Free sample with every purchase from Burt's Bees mother & baby range
- Free SOS Rescue Cream worth £5.95 with every £25 Barefoot Botanicals order
- Free Hydro-Dynamic Moisture for Eyes mini with every Murad Resurgence order
- Limited edition Mother's Day Hand Care Duo from Korres
- Free Mummy Bath Soak with every £20 Boo Boo order
- Free Pomegranate Lip Therapy worth £13 with every Murad Hybrids purchase
- Free Pores No More Vacuum Cleaner Mini with every Dr Brandt order
- Save 30% with limited edition MoroccanOil Extra Volume Shampoo & Conditioner supersizes
- Get great savings on limited edition Decleor supersizes
- Great savings of over 25% on gifts from Alterna
- Great value on gifts from Korres
- Sample two Nougat London fragrances free with every Nougat London order
- Free UK delivery on every Caudalie order
- Free UK delivery on every KMS California order
- Free UK delivery on every Skin Doctors order
- Free UK delivery on every Emma Hardie order
- Free UK delivery on every Elemis order
- Free delivery on all OPI in the UK for a limited time only.
- Free UK delivery on every MoroccanOil order
- Free UK delivery on every Murad order
- Free UK delivery on every Alterna order
- Free UK delivery on every Philip Kingsley order
- Free UK delivery on every Jurlique order
- Free UK delivery on every Dr Bragi order
- Free UK delivery on every Pupa order
- Free UK delivery on every Gatineau order
- Free UK delivery on every Dr. Hauschka order
- Free UK delivery on every Perricone MD order
- Free UK delivery on every Miller Harris order
- Free Moisturising Skin Cream Mini with every Yu.Be order
- Free UK delivery on every Leighton Denny order
- 2 Free Age Management Marine Enzyme Sachets with every Dr Bragi order
- Free UK delivery on every Decleor order
- Free UK delivery on every Ole Henriksen order
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UK Delivery Costs & Options
We have a 3:30pm cut-off time for UK Express/24Hr orders in order to have your order dispatched the same day!
72h:45m left to
get it Wednesday
get it Wednesday
Who delivers your parcels?
Royal Mail deliver the majority of our parcels. We use a mixture of First and Second Class services depending on weight, delivery service selected and cost. This way we can keep costs low and in turn pass these savings on to you. Depending on how quickly the items are required and the size/value of your order, we may use DPD 24/48hr. For our guaranteed next working day service we use DPD 24hr.
In order to stop you waiting in all day for your order, DPD will email and text you (if you supply your mobile number) on the morning your order is dispatched with a specific one hour delivery window. If you decide that this time is not convenient, you can use email or text to simply change the delivery date. DPD provides easy tracking with proof of delivery for your peace of mind.
Popular FAQs
Has my order been dispatched?
We will always email you to let you know when your order has left Bath & Unwind HQ, giving you peace of mind that your essential luxuries are on the way.
Of course if your email has been lost in cyber space (or you delete it by mistake) you can check the status and estimated delivery of your existing order at any time, by using the My Account page.
Please login to My Account and click on view my order to see the latest information we have.
When will I receive my order?
Most of our UK orders arrive within 3-5 working days, or even sooner if you have opted for express or next working day delivery. Please note that orders are occasionally delayed due to bank and public holidays, and it is recommended to allow extra time for your order to arrive during these periods.
The time scales for international orders can be seen here.
To check the status and estimated arrival date of your order, please login to My Account and view My Recent Orders for the most up to date information available.
If your order has been dispatched and you haven't received it, and it is past its estimated delivery date see I haven't received my order?.
Do you offer a nominated day or guaranteed Saturday service?
We understand how important it is to receive your order quickly, especially if you have purchased your luxuries for a gift or special occasion.
Currently we do not offer a nominated delivery or Saturday service. However, we do offer a next working day delivery service using DPD couriers, who will deliver orders placed before 15.30 to any UK location by 18.30 the next working day - perfect for those last minute purchases.
When you use the 24 hour service with us you will receive an email of the morning of your delivery with an estimated hourly window to let you know when to expect your order to arrive.
Can I track my delivery?
If your order has tracking details, you will find this information on your order dispatch email. If this information is not on your dispatch email, there is no tracking number available. However, if you advise your local delivery office of your name and delivery address they will be able to confirm if your parcel is being held.
Do I need to be home when my order is delivered?
Your order will be dispatched via Royal Mail or DPD. You will find this information on your dispatch email.
If your order is being dispatched via Royal Mail, although a signature is not usually required the parcels are sometimes too large to fit through the letterbox so someone will need to be present to take your order. If this is not possible, Royal Mail will put a card through your door advising that your parcel is awaiting collection from your local depot. Unfortunately, we are not able to pass delivery instructions to Royal Mail if you wish your parcel to be left in a safe location or with a neighbour.
Royal Mail are currently trialling a 'delivery to neighbour' service where if you are not home to accept delivery, your parcel will be left with a neighbour and you will receive a card through your letterbox. For more information on this service please visit http://www.royalmail.com/delivery-to-neighbour.
If your order is being dispatched via DPD your parcel will require a signature. In order to stop you waiting in all day for your order, DPD will email and text you (if you supply your mobile number) on the morning your order is dispatched with a specific one hour delivery window. If you decide that this time is not convenient, you can use email or text to simply change the delivery date.
If DPD attempt delivery and no one is present, a card will be left at the delivery address and the item will be taken to the nearest DPD depot. Using the details on the card you can contact the courier and request a second delivery attempt or collect the item from the depot. You can do this via the DPD website or by contacting them on 08445 560 560. For security reasons, they will not be able to leave the parcel without obtaining a signature. DPD provides easy tracking with proof of delivery for your peace of mind.
If your delivery address is outside the UK, please see our 'Overseas customers' FAQ section.
Free Delivery To European & International Destinations
| STANDARD | EXPRESS (by courier) | |||
|---|---|---|---|---|
| Countries | Estimated Delivery Times (Working Days) & Costs | |||
|
America & Canada
Free delivery on orders over £150
|
3-5 days | £5.99 | n/a | n/a |
|
Australia & New Zealand
|
7-12 days | FREE | 6-9 days | From £3.99 |
|
Belgium
|
3-5 days | FREE | 2-2 days | £11.99 |
|
Denmark
|
3-5 days | FREE | 3-5 days | £10.99 |
|
Denmark
|
3-3 days | £10.99 | n/a | n/a |
|
European
|
3-5 days | FREE | 3-5 days | From £6.49 |
|
France
|
3-5 days | FREE | 3-5 days | From £6.49 |
|
France
|
2-2 days | £13.99 | n/a | n/a |
|
Germany
|
3-5 days | FREE | 2-2 days | £10.99 |
|
International
|
6-12 days | FREE | 5-10 days | From £6.49 |
|
Italy
|
3-7 days | FREE | 3-4 days | From £1.99 |
|
Luxembourg
|
3-5 days | FREE | 2-2 days | £12.99 |
|
Netherlands
|
3-5 days | FREE | 2-2 days | £10.99 |
|
Norway
|
3-5 days | From £2.49 | n/a | n/a |
|
Republic of Ireland
|
3-5 days | FREE | 1-2 days | £12.99 |
|
Russia
|
10-15 days | FREE | 6-12 days | £5.99 |
|
USA & Canada
|
6-12 days | FREE | ||
About International Delivery
Standard worldwide deliveries are completely free. However, depending on where you live, there may be a customs charge upon entry to the country. Additional charges for customs clearance must be borne by the recipient. Please contact our Customer Service Team if you require any further information on delivery to your country.