- Choice of free 250ml showergel (worth £8) with every £35 Korres order
- Save up to 35% on selected Joico gift sets
- Save up to 45% on selected Decleor Coffrets and Collections
- Choice of free Travel Duo with every £35 Crabtree & Evelyn order
- Exclusive Gatineau Collection worth £150.75 for only £72
- Free Sleep Balm Beauty Ball with every £25 This Works order
- Free Instant Eyelift + Instant Facelift sample with £25 Skin Doctors orders
- Free 10ml Geranium Hand Cream with every Orla Kiely order
- Free choice of mini product with every £40 Emma Hardie order
- Choice of free mini candle (worth £15) with any 2 Neom products
- Save 25% on a full size Kerastase Elixir Ultime Original Oil
- Get 10% Off all Arran Aromatics gifts.
- Get 3 for 2 across the entire Ole Henriksen range
- Get 3 for 2 on all Steam Cream tins
- Free O-Mega Shower Cream (250ml) with any 2 Mama Mio products
- Free Therapeutic Bath Crystals sachet (44g) with every £20 Burt's Bees order
- Free Huile Prodigieuse Spa Candle with every £30 Nuxe order
- Free full size Aromatic Body Oil with any 2 Trilogy products
- Free Little Bell with every £20 Aromatherapy Associates order
- Choice of free 50ml mini with any 2 Green & Spring products
- Free Cucumbers Soothing Facial Towelettes with any 2 Yes To products
- Free Rosemary Herbal Body Wash with every £14 Kneipp order
- Free 15ml Rosewater Balancing Mist with every £45 Jurlique order
- Free 50ml Cow Herb Hand Cream with every £30 Cowshed order
- Free Lip Balm with every £20 Living Nature order
- Free HydraContinue Body Milk with every £60 Phytomer order
- Free full size leave-in conditioner with any 2 A'kin products
- Free Phytokeratine Shampoo mini with every new Phytokeratine Mask
- Buy One Get One Half Price on all Redken litre shampoos & conditioners
- Free bath oil with Ren's Morrocan Rose Firming Crème Riche
- Free 60ml Citron Citron Body Lotion with any 2 Miller Harris products
- Get 25% off Aromatherapy Associates Soothing Treatment Mask
- Save over 30% on a limited edition supersize Micro Cleanse from Alpha H
- Save over 30% on Alpha H's exclusive Pore Refining Trio
- Free milk & toner duo with every Anne Semonin order
- Get 25% off a super size Gatineau Floracil Gentle Cleansing Lotion
- Exclusive - save over 30% on Ren's limited edition Radiance Kit
- Free Cell Food sample with every 2 Elemental Herbology products
- Free RapiDry Top Coat with every RapiDry Spray from OPI
- Get 50% off supersize cleanser & toner duos from Gatineau
- Get a free tan eraser with every TanOrganic order
- Free skin polish and body lotion samples with every Yu-Be order
- Choice of free mini sampler with every £40 Decleor order
- Special Edition MoroccanOil & MoroccanOil Light with an extra 25% free
- Free Pores No More Vacuum Cleaner Mini with every Dr Brandt order
- Save 30% with limited edition MoroccanOil Extra Volume Shampoo & Conditioner supersizes
- Get great savings on limited edition Decleor supersizes
- 2 Free Age Management Marine Enzyme Sachets with every Dr Bragi order
Changed your mind? No problem - unused items can be returned to us for free within 120 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund.
Before you post it, please fill in the simple returns form, quoting your order number and the reason for returning your order, and email it back to us at
If you are in a hurry you can also return the items to Bath & Unwind HQ at the following address (however postage charges will apply):
Bath & Unwind Returns,
66 Queens Road,
It is a good idea to obtain proof of postage when you send your item - just in case. We will refund your purchase within 1-3 working days of receiving the goods. For further information please contact Mel or Tilly at Bath & Unwind HQ Customer Services on 01179 270430.
To return an order from outside the UK please visit our FAQ How do I arrange a return or exchange from outside the UK?.
Read our full terms and conditions.
We really hope you never need to read this question but understand that sometimes this may be the case. We are sorry you are unhappy with the quality of one of our products and we'd like to help you resolve the problem quickly. The fastest way for us to help you is for you to contact us by either emailing email@example.com or by calling 01179 270430.
If you would like to return your beauty essentials then see returns.
Bath & Unwind HQ will notify you via email once we have received your return, and will process a refund within 1-3 working days. If your return is for an exchange, we will send you a new order confirmation for your reference, and confirm a date for dispatch and delivery.
Once Bath & Unwind HQ have received your returned products you will be notified by email. Refunds are processed on the same day, and will be credited to your account within 1-3 working days. The credit in your bank account will appear as 'Koan UK Beauty'.