Bath & Unwind
We're here to give each and every one of our customers the best beauty products, most useful information,
and most heart-warming service. Every product should make our customers feel as good as they look.
A little bit about us
At Bath & Unwind we seek out the best beauty brands from all over the world. We handpick outstanding products that really work and are honest and authentic in our approach, in all we do.
We provide our customers with a place to shop and indulge in the finest beauty and wellbeing brands.
By offering only carefully chosen, effective and nourishing products, beautifully packaged with expert advice and information, we make the buying journey seamless and enjoyable for our customers.
Honest, independent and reliable, we take the guesswork out of buying beauty products.
We are constantly seeking out the best beauty products from all over the world,
Anna Spratley - Marketing Director
choosing only the stuff that really works and is as kind to you as possible
Our Vision
We're in the business of making people feel good. When it comes to a little 'me' time we offer the perfect place to unwind and indulge. With an emphasis on an unforgettable customer experience, we ensure that our clients choose us as their number one source of information on the latest beauty and wellbeing news, and of course, the destination for all of their favourite beauty brands.
Our Promise
The customer experience is our number one priority; it's the essence of what we do. Whether it's adding unexpected treats or our generous reward scheme, we always over deliver. That's why our customers at Bath & Unwind can rely on the premium service we strive to provide. When (and it's rare) something goes wrong, our no quibble, friendly approach to solving our customers' problems secures us as a reliable and trustworthy retailer.
We want to help our customers embrace their individuality, enhance their natural beauty and encourage their sense of wellbeing and from time to time, utterly indulge themselves!
Stay in the loop
Our business
Bath & Unwind sits under the Koan (UK) Ltd Group - we have been running e-commerce beauty websites for over 15 years. Alongside Bath & Unwind we also have a site targeted at men called Man Made Store, this site holds all the same values as Bath & Unwind.