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Delivery

We believe in fuss free delivery

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UK Standard (Untracked)

3-5 working days

£3.49

(Free on orders £20 or over)

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UK Express
 

1-2 working days 

£3.99

(£1.49 on orders £20 or over)

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UK 24 Hour

Next working day: orders placed before 2pm GMT

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European Standard

 

10-12 working days

Free Your local postal service

 

All orders placed before 2:00PM GMT, will be dispatched the same day.

Shipping updates (Covid-19)

We’re still here to help, still here packing orders, and our delivery providers are still here to deliver your Bath & Unwind orders.

Whilst some delay is expected on deliveries outside the UK, our carries are still doing their utmost to meet their timescales, and we’re still able to supply all your favourite skincare, hair care and body treats!

If your parcel is slightly delayed, please allow an additional 7 working days for it to be delivered, we're confident your order will arrive safely, it's just likely to be a little later than usual.  As our customer service team is currently working remotely, our phone lines are down. 

Thank you for your patience, we really appreciate it!

UK: Royal Mail deliver the majority of our UK parcels. We use a mixture of First and Second Class services depending on weight, delivery service selected and cost. This way we can keep costs low and in turn pass these savings on to you. Depending on how quickly the items are required and the size/value of your order, we may use Hermes/Yodel 24/48hr. For our guaranteed next working day service we use DHL.

EU: Parcels sent to EU countries will be delivered by your local postal service. Standard delivery is completely free, however depending on where you live, there may be customs charges upon entry to the country. Additional charges for customs clearance must be borne by the recipient.

Delivering Aerosols: Please be aware that due to restrictions out of our control if your orders contains any aerosol item you will only be able to checkout with our UK Standard Service.

Shipping updates (Brexit)

We are helping with Brexit by offering free delivery on all EU orders.

Updated 1st of July 2021: we will not be charging VAT on orders going to the EU. The prices of the products will be the price paid. However the products will be chargeable for VAT and duties when they arrive with you, and this will depend on the country you live in.

However there are some rules that will help you to determine this:

  • Orders up to €150 delivered to the EU may be subject to VAT, and potentially a charge from your post office

  • Parcels over €150 delivered to the EU will be subject to VAT + duties + potentially a charge from your post office

Please note, due to the short time scale of the notice period for Brexit preparation, our site may display VAT for customers in the EU in certain circumstances, however we can confirm we are not charging VAT and the price displayed at the checkout is the price excluding VAT.

What are we doing in the future? we are currently working as quickly as we can to offer a duties paid service into Europe, we very much hope to have this service live by the end of July and will update this page accordingly.

For delivery to Ireland, due to delays in customs, please allow at least 9 working days for orders to be delivered.