We believe in fuss free delivery
UK Standard (Untracked)
|3-5 working days||
(Free on orders £20 or over)
|1-2 working days||
(£1.49 on orders £20 or over)
UK 24 Hour
|Next working day||£6.69|
|10-12 working days||Free||Your local postal service|
Shipping updates (& Covid-19)
We’re still here to help, still here packing orders, and our delivery providers are still here to deliver your Bath & Unwind orders.
Whilst some delay is expected on deliveries outside the UK, our carries are still doing their utmost to meet their timescales, and we’re still able to supply all your favourite skincare, hair care and body treats!
We’ve just launched DHL Express Service in the USA, which whilst is a little more expensive, is experiencing no service delays. This service can be selected when you checkout.
If your parcel is slightly delayed, please allow an additional 5 working days; we’re confident your order will arrive safely, but if you do need to contact us, pop us an email at firstname.lastname@example.org, or live chat us and we’ll get back to you within 1-2 working days. As our customer service team is currently working remotely, our phone lines are down.
Thank you for your patience and for visiting Bath & Unwind, we really appreciate it!
Good to know
All orders placed before 2:00PM GMT, will be dispatched the same day.
Royal Mail deliver the majority of our UK parcels. We use a mixture of First and Second Class services depending on weight, delivery service selected and cost. This way we can keep costs low and in turn pass these savings on to you. Depending on how quickly the items are required and the size/value of your order, we may use Hermes/Yodel 24/48hr. For our guaranteed next working day service we use DHL.
Parcels sent to EU countries will be delivered by your local postal service.
Standard delivery is completely free, however depending on where you live, there may be customs charges upon entry to the country. Additional charges for customs clearance must be borne by the recipient.
Please be aware that due to restrictions out of our control if your orders contains any aerosol item you will only be able to checkout with our UK Standard Service.